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    Preguntas frecuentes sobre Climbers With Chain

    How do you put on chain ear climbers?

    To put on chain ear climbers, first insert the main post into the earlobe piercing, then secure the upper end to the ear. The fastening method depends on the type of closure on each piece:

    • If it has an upper ear cuff, slide it over the middle or upper part of the cartilage and gently press it with your fingers to secure it in place.
    • If a second piercing is required, insert the second post and secure it with its traditional push-on nut.
    • With continuous ear climber styles, the back post runs along the outer ear, with its curve adjusted to your ear’s anatomy.

    Make sure the chain hangs loosely without pulling when you turn your head.

    I only have one earlobe piercing. Can I wear chain ear climbers, or do I need more piercings?

    You can wear chain ear climbers with just one piercing if you choose designs with an ear cuff or pressure clip at the top. These styles anchor the earring in the conventional earlobe piercing, while the chain rises and is held firmly against the cartilage by an adjustable arc that requires no skin piercing.

    By contrast, double-post styles do require two piercings, such as a second lobe piercing or a pierced helix. Before choosing your style, check the product specifications to confirm whether the upper attachment is a clamp or requires a post.

    What materials are chain ear climbers made from?

    Our chain ear climbers are made from genuine 925 sterling silver, ensuring durability and skin compatibility. We offer two main finishes on this noble metal:

    • 925 sterling silver with rhodium plating, which enhances its white shine and protects the surface from natural oxidation.
    • 18K gold plating, applied in even layers for a warm, durable golden tone.
    • Decorative details made with faceted zirconia stones set in a bezel or prong setting to add points of sparkle.

    The entire collection is nickel-free to prevent skin allergies.

    My ear climber earrings often fall off. How can I keep this design from losing its shape?

    The technical key to preventing the earring from shifting lies in balancing the tension of the climbing wire and leaving enough slack in the chain. When putting it on, gently press the back post against the earlobe to set the desired angle; 925 sterling silver is malleable enough to be shaped without breaking.

    The hanging chain adds stability without exerting mechanical leverage against the cartilage, as the links hang freely with the neck’s natural movement. If you notice too much play in the upper clamp, a slight manual adjustment with your fingertips will be enough to keep the piece in place all day.

    What warranty and coverage do chain ear climbers have?

    All items come with an official three-year warranty from the order delivery date. This coverage applies to any defect attributable to the jewelry's materials or manufacturing, including ring soldering, unexpected link breakage, or faults in the pressure mechanism.

    The warranty does not cover normal wear from ongoing friction, accidental loss, or deformation caused by dropping or crushing. If you notice a technical fault with your piece, contact our customer service team to arrange a replacement or repair in 2026.

    I need my chain ear climbers for an event this weekend. How long does shipping take, and how much does it cost?

    Orders are processed and dispatched from our logistics center within a maximum of 24 business hours. For mainland Spain, the Balearic Islands, and the Canary Islands, you can choose standard or express delivery for €3.99, with a typical delivery time of 48 to 72 hours. Shipping is completely free on purchases over €40.

    We also offer express delivery within 24 business hours after processing in mainland Spain, the islands, and Portugal. You'll receive a tracking link by email as soon as the package is handed over to Correos Express.

    How long do I have to exchange or return chain ear climbers if they don't fit my ear?

    You have 30 calendar days from receiving your purchase to request an exchange or a full refund for your order. For the return to be accepted, the item must be in new condition, with no signs of handling, and in the original protective packaging included with every order.

    The process begins through the Returns Center on our website, where the necessary steps are coordinated to return the product with suitable protective packaging so it arrives at the warehouse intact.

    How should I clean the fine links on chain ear climbers so they don't get tangled or lose their shine?

    Clean your chain ear climbers by briefly soaking them in lukewarm water with pH-neutral soap and gently rubbing them with a soft cotton cloth. To preserve the integrity of the jewelry, avoid sharp tugs on the hanging sections that could damage the links or loosen the soldered joints.

    Store each piece individually in its organic cotton pouch to prevent mechanical friction with other metals and keep it away from ambient moisture. Do not apply perfumes, alcohol-based products, or cosmetics directly to the gold plating or silver to preserve the factory polish for years.