Preguntas frecuentes sobre Dangling piercing
What materials are used in each piercing earring in the collection?
Each piercing earring is made with hypoallergenic precious metals designed to prevent irritation in healed piercings.
- Solid 925 sterling silver with a natural polished finish or 18-karat yellow gold plating.
- Certified nickel-free metal bases with highly durable 14-karat gold plating.
- Settings with mineral stones and cubic zirconia selected for their resistance to friction.
This technical composition ensures everyday skin compatibility and prevents common allergic reactions associated with nickel release.
I have a helix piercing and another in my upper lobe. Which style and diameter should I choose so it doesn’t feel tight?
An inner diameter of 9 mm to 10 mm is recommended for the helix, while 8 mm to 9 mm is sufficient for the upper lobe, depending on the thickness of the tissue.
If you’re looking for a compact piece with gemstones for cartilage, a versatile option is the SHYLA COMFORT PIERCING, designed to provide stable anatomical support. Before choosing, measure the distance from the piercing hole to the outer edge of your ear with a millimeter ruler. Leaving at least 1 millimeter of clearance prevents uncomfortable pressure when sleeping or wearing headphones.
What is the difference between a click closure and a threaded bar in an ear piercing?
The click closure system uses an integrated hinge that snaps into place with an audible click, ideal for continuous hoops with no loose parts. The threaded bar, on the other hand, secures the jewelry by screwing a ball or end piece onto a straight post, commonly used in labret or straight bar piercings.
Click hoops can be put in quickly and independently with one hand, while the threaded bar minimizes movement in deep internal piercings such as the tragus or conch. Both systems maintain the structural alignment of the piercing without pinching the surrounding epidermis.
I need to receive my jewelry urgently in Madrid for an event. What are the exact delivery and preparation times?
Orders are prepared and dispatched from the Madrid logistics warehouse within a maximum of 24 business hours after the purchase is confirmed.
In the Iberian Peninsula, standard and express shipping is delivered within an estimated 48 to 72 hours via Correos Express for a cost of 3.99 euros, and is completely free on purchases over 40 euros. In addition, for addresses in central Madrid with special urgency, you can contact customer service in advance to discuss direct same-day delivery options.
How does the three-year warranty work when buying a piercing earring?
The official warranty covers any material or manufacturing defects for a period of three calendar years from the date of receipt.
If you notice a misalignment in the click mechanism, a fault in the cubic zirconia setting, or a structural defect in pieces such as the KAVI COMFORT PIERCING, our support team will arrange a replacement or repair. This coverage excludes damage caused by continuous wear, mechanical accidents, loss, or harsh chemicals applied to the gold plating.
If the size or color of the piercing earring doesn’t suit my ear, can I request a return, and what conditions apply?
You have 30 calendar days after your order is delivered to request an exchange or return through the Returns Center.
To authorize the request, the piece must be in perfect condition, with no visible signs of use, and in its original protective packaging. If your purchase included a promotional gift, it must be returned in the same package. Please note that requests for products purchased through external partner platforms are not accepted; only purchases made through our official online store can be handled.
What packaging does the order include, and how can I request individual gift packaging?
Standard shipping groups the items together, protecting each one separately inside an organic cotton fabric pouch, accompanied by a recycled paper card.
The packaging also includes a tissue paper envelope or a recycled rigid box when the piece’s dimensions require it. If you need each item to travel in its own separate gift box, simply select the special individual packaging option in your cart before completing payment. All orders are carefully packed at the central logistics center to ensure they remain protected during transit.
I have several used or damaged earrings from the brand at home. How can I return them to get a renewal discount?
Through the Blissou Recycling program, you can return the brand’s jewelry for sustainable melting and receive a 40% discount directly on your next purchase.
- Collect five pieces from the brand so we can arrange free home collection within mainland Spain.
- If you send fewer than five pieces, arrange shipping at your own expense after notifying us via the contact form.
- The pieces may be broken or damaged, as long as the complete item remains intact.
After verifying the authenticity, you’ll receive a coupon valid for one year, redeemable on any order.