Preguntas frecuentes sobre Pairs of earrings
What materials are these pairs of earrings made of?
All our pairs of earrings are forged from solid 925 sterling silver, with selected styles finished with 18K yellow gold plating or rose gold plating. This noble metal base ensures proven hypoallergenic properties and is completely free of nickel or cadmium, helping prevent eczema and skin reactions in sensitive piercings.
Unlike traditional brass costume jewelry, the silver alloy maintains its structural integrity when exposed to sweat and moisture. If you’re looking for a classic polished finish with polished inlays, styles such as the GALA HOOPS feature a hand-finished surface with gemstones that retain their shine with regular standard care.
I have sensitive earlobes and need earrings for everyday wear. Will they cause allergies or irritation?
Our pieces do not cause allergies or contact dermatitis, as they are made exclusively from certified precious metals that are nickel-free.
Skin tolerance is ensured by three technical factors:
- Base metal tested as sterling silver 925, with a verified purity of 925 parts per thousand.
- Completely free of electroplated coatings containing irritating heavy metals.
- Straight posts with a standardized thickness of 0.8 millimeters that minimizes friction in the ear canal.
You can periodically clean the posts with a dry, neutral gauze pad to remove the buildup of sebum or cosmetics and maintain hygiene.
What is the difference between a hinged clasp and a push-back closure on a pair of earrings?
The main difference lies in the mechanical retention mechanism and resistance to pulling during everyday wear. The push-back closure uses a straight post that slides through a butterfly-style fitting; it lets you adjust the exact tension against the ear, making it ideal for stud earrings or small-gauge hoops.
By contrast, the Catalan clasp features a hinged lever that fits into a machined slot in the post with an audible click. This design provides significantly greater security for dangling earrings or hoops with a larger outer diameter, preventing them from opening accidentally when caught on scarves or high-neck garments.
I need to buy an urgent gift this Friday in Madrid. How long does it take to prepare and deliver the package?
We prepare and dispatch orders within a maximum of 24 business hours of purchase confirmation on our online platform. Domestic logistics are handled directly from our central warehouse in Madrid via Correos Express, with delivery to mainland Spain within 48 to 72 hours for a fee of €3.99, or free shipping on orders over €40.
If you live in central Madrid and need same-day urgent delivery, you can write to us directly at hello@blissou.fr to arrange an exceptional personalized delivery before the courier starts the standard delivery route.
What warranty and return period do the pairs of earrings have?
Each pair purchased comes with a three-year legal warranty against manufacturing defects or structural failures in the materials. You have 30 calendar days after receipt to arrange an exchange or return through our Returns Center, provided the items show no signs of wear and retain their original packaging.
If you choose everyday hoop earrings such as the AHURA HOOPS, the coverage includes any fitting issue with the original hinge during the legally established period.
I'm looking for hoop earrings to wear to work, but I don't know which diameter to choose between 12 mm and 20 mm. Which size is more practical?
The 12-millimeter outer diameter provides minimal clearance from the earlobe, making it more comfortable for sleeping or wearing headphones for extended periods during the workday. A 20-millimeter hoop makes more of a visual statement, but increases the risk of snagging on masks or tightly knit clothing.
To combine a formal look with functionality over long days without feeling weighed down, dimensions between 14 and 18 millimeters are the technical sweet spot for pairs of everyday earrings.
How is the packaging protected, and how can I request individual gift wrapping?
Standard orders include organic cotton pouches with interior dividers designed to prevent metal pieces from rubbing against each other during transit. For orders with several medium-sized products, the items are grouped together in the same pouch for protection, alongside a recycled-paper gift card measuring 145x105 millimeters.
If you plan to give each piece of jewelry to a different person individually, select the special individual packaging option in the shopping cart before paying to receive separate rigid presentation boxes.
I have old, worn pieces from the brand and want to replace them. How does the Blissou Recycling discount work?
The Blissou Recycling program lets you hand in old jewelry from the brand to be melted down at a domestic factory in exchange for 40% off your next order.
The process follows these technical guidelines:
- Gather five items from the brand to qualify for free home collection within mainland Spain.
- Submit photos of the pieces through the official recycling form to verify the authenticity of the metal.
- Receive a 40% coupon that can be used for a full year, with no minimum basket spend.
Damaged or misshapen pieces are accepted as long as they retain the structure of the complete unit.